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Frequently Asked Questions
We can supply and install a wide range of fireplaces and stoves, including options catering to both traditional and contemporary tastes. There are insert and freestanding options across all fuel types including Woodburning, Multi Fuel, Gas & Electric. Our collection which we source from some of the top manuafcturers encompasses various materials, designs, and functionalities to meet our customers’ specific needs and preferences.
In addition to fireplace and stove installations, we provide a range of comprehensive services. These include gas and electric fire installations, chimney surveying and problem-solving. We can also manufacture hearths and panels to bespoke sizes using a wide range of granites, slate, marbles and tiles.
Absolutely. With over 75 years of experience in the fireplace and home heating business, our knowledgeable team can provide expert guidance in selecting the most appropriate product for your specific heating requirements. We take into account your preferences, the layout of your home, and the heating needs to suggest the most suitable options. Where necessary we will call to your home to carry out a survey to offer specific advice and costings.
Yes, we offer maintenance services for the fireplaces and stoves that we install. Our maintenance services aim to ensure that your heat producing appliances function efficiently and safely. Regular maintenance helps prolong the lifespan of your fireplace or stove and prevents potential issues from arising.
If you’re experiencing issues with your chimney, our team of professionals can help you diagnose and solve the problem. Whether it’s chimney leaks, blockages, or other concerns, we have the expertise to identify and resolve these issues promptly and effectively.
Yes, we understand the importance of energy efficiency in today’s homes. We can provide energy efficient appliances in all fuel types. All our solid fuel stoves are Ecodesign 2022 compliant. Our goal is to assist you in choosing environmentally friendly and cost-effective heating solutions for your home.
Installing a fireplace or stove can provide several benefits, including an alternative source of efficient heating, a cozy ambiance, and potential cost savings on energy bills. They can also add aesthetic appeal and value to your home, creating a welcoming and comfortable environment for you and your family to enjoy.
Certainly. Our team specializes in helping customers design and customize fireplaces to complement their home’s aesthetics and interior design. We offer a wide range of customization options, including various materials, finishes, and styles, ensuring that your fireplace becomes a focal point that enhances the overall appeal of your living space.
Yes, ensuring the safety of our customers is our top priority. All our products and services strictly adhere to the necessary safety regulations and standards. Our team is well-trained and equipped to install and maintain fireplaces and stoves in a manner that prioritizes safety and ensures compliance with industry standards.
Scheduling an installation or service appointment with us is easy. You can either contact us directly via phone at +3531 8786765 or reach out to us through our website’s contact form. Our friendly customer service team will assist you in setting up a convenient appointment time that works best for you.
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Can we help? If you need more details about any of our products and services please call or email us today about your requirement.